Return and Refund Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
​
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. Any mis-shipment claims, or damage claims must be reported within 2 days of receiving the shipment according to the tracking info.
​
Our products are ONLY RECOMMENDED FOR ADVANCED USERS! We recommend to research the product before buying to make sure it will suit your needs.
​
The EVL Vapors will not cover (and is not limited to) the following:
​
-
User Error
-
Misuse
-
Mishandling
-
Improper pairing of devices
-
Damage
-
General Wear and Tear
-
Water Damage
-
Shock Damage
​
If the customer cannot identify the exact faulty component, the customer may send the device in to EVL Vapors for diagnosis at the customer's shipping expense. If a faulty component can be identified, it will be replaced. Return shipping will be at the cost of the customer.
​
You can always contact us for any return question at evlvapors@gmail.com.
​