Return and Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

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Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. Any mis-shipment claims, or damage claims must be reported within 2 days of receiving the shipment according to the tracking info.

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Our products are ONLY RECOMMENDED FOR ADVANCED USERS! We recommend to research the product before buying to make sure it will suit your needs.

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The EVL Vapors will not cover (and is not limited to) the following:

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  • User Error

  • Misuse

  • Mishandling

  • Improper pairing of devices

  • Damage

  • General Wear and Tear

  • Water Damage

  • Shock Damage

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If the customer cannot identify the exact faulty component, the customer may send the device in to EVL Vapors for diagnosis at the customer's shipping expense. If a faulty component can be identified, it will be replaced. Return shipping will be at the cost of the customer.

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You can always contact us for any return question at evlvapors@gmail.com.

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